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Okuhida Base for bike rental

Vehicle type (e-bike)5 PANASONIC electric assist bicycles
(Jetter BE-ELHC544)
Rental start time7:00
Rental end time17:00
Reservation deadlineUntil 12:59 on the day of reservation
Cancellation deadlineJust before the rental start time
Price E-bike (including battery and helmet)
weekdays
: ¥9,000 yen/1 day (tax included)
Weekends
: ¥11,000 /1 day (tax included)
*Reservations are temporarily suspended on Weekends.
Spare battery
1 piece
: ¥1,000/1 day (tax included)

*Advance card payment only

*Guaranteed only within the scope of TS mark insurance

Cancellation Policy

  • Cancellation at least 2 days prior to use: 70% of the total amount will be refunded.
  • Cancellation made 1 day prior to the rental date: 50% of the rental fee will be refunded.
  • Cancellation made before the rental start time on the day of use: 30% of the total amount will be refunded.
  • No refunds will be given for cancellations made after the rental start time.
  • No refunds will be given for cancellations or no-shows on the day of use.
  • If you cancel in the event of bad weather (typhoon, heavy rain, snowfall, strong winds), we will refund your reservation except for the system usage fee of 300 yen.

*The criteria for severe weather is when the weather in the Hirayu Onsen area is defined as rain/snowfall of 4 mm/h or more and wind speed of 5 m/s or more, according to the Weather News app.

LINE official account (WhatsApp Business) friend campaign

If you register as a friend of Okuhida base's LINE official account (WhatsApp Business), We will give you a 500 yen off coupon code (promotional code) for the electric scooter LUUP. We will also deliver the latest information such as tour event information.

Reservation

Please make a reservation online from our website.
Please pay by credit card.
When you make a reservation, you will receive two emails: 1. reservation confirmation notification and 2. check-in code notification.
*The check-in code email will be required to retrieve the bicycle key.
*Please note that the email may end up in your spam folder, so if you do not receive it, please check there as well.

Online reservation

(On the day of use)Check-in and rental on the day - Departure method

This is the procedure for renting at a store.

  • 01

    Prepare the QR code or check-in code from the [Check-in code notification] email on your smartphone.

  • 02

    Tap the check-in button from the tablet at the key station (white box) and enter the QR code or check-in code.
    Check in method (video)

  • 03

    Obtain the numeric keypad number to retrieve the key.

  • 04

    Take the key out of the key box
    *Push in the appropriate slot a little and then pull it out.

  • 05

    Take out the battery and helmet from the locker
    (If you are renting for a long time, please also bring a charger.)

  • 06

    Departure

Check in method (video)


How to return

This is the return procedure at the store.

  • 01

    Return the bicycle to its original position (same as the number on the key).

  • 02

    Please remove the battery.

  • 03

    Put the wire lock on the chain and lock it.ください。

  • 04

    Please return the battery, helmet and charger to the locker.

  • 05

    Please confirm that charging has started.

  • 06

    Please close and lock the locker door.

  • 07

    Please open the key box using the QR code or check-in code at the time of rental and return the key.
    Check out method (video)

Check out method (video)

This project is carried out with the support of the Hirayu Onsen Tourism Association, and OH Co., Ltd. supports the operation.

Hirayu Onsen Tourism Association